Frequently Asked Questions
Everything you need to know about your AIYIMA audio experience.
What kind of power supply do AIYIMA amplifiers require?
Most AIYIMA amplifiers require a DC power supply ranging from 12V to 32V, depending on the specific model. We recommend using a high-quality power adapter to ensure optimal sound clarity and to prevent unwanted electronic noise.
Do you offer international shipping?
Yes, we ship our high-fidelity audio equipment worldwide. Shipping times and costs vary by destination, but most international orders are delivered within 7-15 business days via tracked shipping services.
What is your return policy for defective electronics?
We offer a 30-day return policy for all products. If your device arrives with a manufacturing defect, please contact our support team immediately for a prepaid return label and a full refund or replacement.
Are AIYIMA products covered by a warranty?
All AIYIMA electronics come with a standard 12-month manufacturer warranty covering internal hardware failures and technical malfunctions under normal usage conditions.
Can I connect my smartphone to an AIYIMA amplifier?
Yes, many of our modern amplifiers feature Bluetooth 5.0 connectivity. For models without Bluetooth, you can connect your smartphone using a 3.5mm to RCA adapter cable or through an external DAC.
How can I track my order status?
Once your order has been dispatched, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your package's progress in real-time.